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Overview IMS

Ambassador Property Services Pty Ltd maintains a comprehensive online Integrated Management System (IMS).  This is an online web-based system which includes our whole management system (including Quality, Occupational Health and Safety, and the Environment).

It provides instant access to documents, reports and ongoing actions for both Ambassador and key client stakeholders. This allows for immediate reporting and provides a mechanism for measuring and reviewing outcomes over time.

01

Commitment

Our commitment goes much further than just providing a cleaning service; we proactively look at partnering with our clients.
02

Capability

We believe, staff training and education are important in our success and the quality of our service outcomes.
03

Capacity

We accurately assess contract requirements, allocate the appropriate resources and adhere to the required timeframes.

Secure E-Commerce System

Our clients can connect to our e-commerce system upon request. This system is a secure intranet digital reporting and management to maximize our comprehensive range of cleaning, property and maintenance services.

This e-commerce gives our clients:

  1. Clients have a secure password to this reporting system;
  2. This can allow various levels of authorization;
  3. Immediate live access reporting of audits and reports;
  4. Reports include comprehensive detailed and itemised information that can combine OH&S issues, Quality Control, Environmental, Photographic detail, along with a % score of cleaning standards which would be to minimum 90% or the Department of Health standards, whichever is the higher.
  5. Any deviation or non-compliance issues relating to our contractual agreement;
  6. If an inspection score is below an acceptable level, a Corrective Action is initiated detailing the time frame for resolution;
  7. Immediate access to all e-mails and reports;
  8. Alerts relating to late periodic Inspection Reports;